FX3797306556
2024-07-18 11:07
China
Hedging Platform
[Object] 
Hantec Financial
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$10,000(USD)
[Time]
35day3hour
FX3797306556Resolved
2024-08-22 14:26 
Hong Kong
Hong KongHantec FinancialReply
2024-07-23 14:11
Vanuatu
Reply
We've informed the client about the deposit and margin replenishment issues. 1. Whether to continue depositing to restore the position 2. or to cancel the restoration, the client needs to reply after making the decision.
WikiFX Overseas Customer ServiceContact Broker
2024-07-18 15:18 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2024-07-18 13:42 Hong Kong
Hong KongVerified
FX3797306556Start Mediation
2024-07-18 11:07 Hong Kong
Hong KongStart Mediation
The spread was maliciously widened on that moment, causing the customer's position to be liquidated. There was no access to the market, and the spread was widened at will. What I said is the real situation.
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