ETO MarketsReply

2024-12-18 13:41

Seychelles

Reply

Dear customer, thank you for reaching out to us. After a thorough investigation regarding the slippage issues you reported with transaction orders 25908320 and 25908764, we have confirmed that the slippage occurred due to significant market volatility during the Non-Farm Payroll (NFP) announcement, which led to a temporary widening of the spreads. Please understand that during the release of Non-Farm data, market volatility tends to be high, and the widening of spreads is considered a normal phenomenon. We will continue to monitor market dynamics closely to ensure we provide you with the highest quality of service. If you have any further questions or need additional assistance, please do not hesitate to contact us. Thank you for your understanding and support.

mm112Start Mediation

2024-12-13 14:58

Hong Kong

Start Mediation

做的空单 没到止损位置订单被平仓了 滑点太严重