IC Markets GlobalReply

2025-02-14 13:47

Australia

Reply

If you believe your order has been affected, in order to investigate your transaction, please email us from your registered email address at support.cn@icmarkets-cs.com. Please use the subject line "Request for Trade Investigation," and include your trading account number and the order number in the email body, along with a brief description of your inquiry. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.

NINHAOLIZONG！Supplemental Materials

2025-02-12 22:16

Hong Kong

Supplemental Materials

I opened a long position on US500 at the price of 6060.2. After the price increased, I set the stop-loss at 6060.46. However, when the price dropped, my long position was stopped out at 6032.2.

NINHAOLIZONG！Supplemental Materials

2025-02-12 22:13

Hong Kong

Supplemental Materials

After opening a long position and making a profit, I set the stop-loss above the opening price, but I didn't expect to experience slippage.

NINHAOLIZONG！Start Mediation

2025-02-12 21:43

Hong Kong

Start Mediation

在IC 交易US500 竟然滑点30个点！