sunny Huang
2024-12-19 20:12 
Taiwan
Taiwan 平台完全沒有回覆到重點
[Object] 
MiTRADE
[Issue]
Others
[Requirement]
compensation
[Amount]
$480(USD)
[Time]
33day18hour
sunny HuangResolved
2025-01-22 14:22 Taiwan
TaiwanMiTRADEReply
2024-12-23 13:58
Australia
Reply
Thank you for your valuable feedback. We understand that some clients experienced system issues during trading on the evening of December 19. In response, we took immediate action and ensured that the issue was resolved within 10 minutes. If traders have any questions regarding their accounts or other matters, please feel free to contact our customer service team, and we will be happy to assist you. We sincerely apologize once again and appreciate your understanding and support.
WikiFX Overseas Customer ServiceContact Broker
2024-12-20 12:36 
Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2024-12-20 10:38 Hong Kong
Hong KongVerified
sunny HuangStart Mediation
2024-12-19 20:12 Taiwan
TaiwanStart Mediation
秒被歸零無法交待清楚金額怎麼處理，完全不知道怎麼辦
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