しゃせいにんXIEZHENGREN
2024-12-22 14:19
Taiwan
MITRADE平台錯誤誤植價格導致我平倉獲利,鎖我帳戶強制出金平台誤植的價格讓我獲利金額
[Object]
MiTRADE
[Issue]
Others
[Requirement]
compensation
[Amount]
$33,000,000(USD)
[Time]
32day23hour
しゃせいにんXIEZHENGRENResolved
2025-01-24 14:22
Taiwan
MiTRADEReply
2024-12-25 14:15
Australia
Reply
感谢您的宝贵反馈。12月19日晚间,此客户在交易过程中遇到了系统故障。对此,我们第一时间采取措施,已经在10分钟内,确保问题已得到解决。截止目前,已经消除了因系统故障对客户带来的影响。所有交易与出入金一切正常。 如果交易者对账户或其他方面有任何疑问,欢迎随时与我们的客户服务团队联系,我们将竭诚提供帮助。 我们再次表示诚挚的歉意,感谢您的理解与支持。
WikiFX Overseas Customer ServiceContact Broker
2024-12-23 12:36
Hong Kong
Contact Broker
WikiFX Mediation CenterVerified
2024-12-23 10:10
Hong Kong
Verified
しゃせいにんXIEZHENGRENStart Mediation
2024-12-22 14:19
Taiwan
Start Mediation
今天MITRADE平台失誤誤植價格讓我獲利後,鎖著我帳戶說要調查清楚、調查中把我獲利金額出金回他們公司 一句話說抱歉就沒事了?可以動用我帳戶出金?球員兼裁判?
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations