FX1608513342
2025-02-05 13:34 
Hong Kong
Hong Kong Fund deposited but lost
[Object] 
IC Markets Global
[Issue]
Unable to Withdraw
[Requirement]
compensation
[Amount]
$7,000(USD)
[Time]
32day0hour
FX1608513342Resolved
2025-03-09 14:08 Hong Kong
Hong Kong
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WikiFX Overseas Customer ServiceContact Broker
2025-02-06 14:54 Hong Kong
Hong KongContact Broker
WikiFX Mediation CenterVerified
2025-02-06 13:46 Hong Kong
Hong KongVerified
FX1608513342Start Mediation
2025-02-05 13:34 Hong Kong
Hong KongStart Mediation
I deposited a fund of USD 7,000 via crypto network into my IC Markets account, which I have done the similar deposit successfully before. However, I found the fund was not showing in my account balance, but held in the network. IC Markets refused to offer help or provide any solution to get the money back into my account. Ref: Case 00312744
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