WAIHUIXIAOWANGZI928

Hong Kong 2025-01-20 19:46

Resolved

There is no meaning in giving 30% bonus.

This platform claims to offer a 30% bonus, but the bonus has no effect. I deposited $500, but in the end, my net value was only around $170. Suddenly, my credit limit and principal were all deleted. I contacted customer service, but they didn't respond even when they were online.

FX1256470152

Hong Kong 2025-01-19 14:52

Resolved

XM not only refuses to withdraw profits, but also deducts the principal. The behavior is bad!

XM platform account 63687458, deposited 300 and made a profit of 1065.9 yuan. However, I received an email out of the blue stating that my account was suspected of being involved in irregular activities, and all my funds were deducted in full. Not only that, my account was also closed and all trading records were deleted. Furthermore, I am unable to log in to the platform to check the situation, as my account login has been restricted. Such despicable behavior is absolutely intolerable! If you do not provide a reasonable explanation, I will report your illegal actions to the regulatory authorities!

XIAOYAOZI1143

Hong Kong 2025-01-18 08:12

Resolved

I'm unable to withdraw funds from Exness, it's a scam platform!!

I've been using Exness for trading forex and indices. Initially, everything was stable, and I could deposit and withdraw funds without issues. This time, they are preventing me from withdrawing funds, asking me to send a video to verify my address, which I am supposed to upload for manual processing, but I can't even access the manual processing. Moreover, during regular trading, profitable trades are forcibly closed at zero while losing trades reflect normal losses. This is extremely unfair. They allow us to deposit money, but withdrawals are impossible!

YANGGUANGCANLAN999

Hong Kong 2025-01-17 13:52

Resolved

Excessive Slippage on Low Spread Account Leads to Margin Call, Account Number: 10150559

At the moment of December 12, 2024, at 00:04:00 platform time, my low spread account experienced severe slippage while holding 0.45 lots of GBPNZD. The spread widened to an excessive 490 pips, leading to an instant margin call. I hope the XM platform officials will promptly compensate for my losses.

mm112

Hong Kong 2025-01-17 13:52

Resolved

Stop loss was triggered without reaching the stop loss.

The short position I took was closed before reaching the stop loss level. The slippage was too severe.

ZHUJUN

Hong Kong 2025-01-15 14:22

Resolved

Unable to withdraw profits of $1080

Non-farm payroll day, deposited $370, account number 68367268, profited $1080. They wouldn't allow me to withdraw and sent an email claiming I violated regulations, thus confiscating my profit of $1080. What rule did I violate with just one order? They won't even let me trade the market? They only refunded the principal. Such a large platform, yet so disgraceful in its actions. If this is not resolved, I will continue to expose them on other platforms.

BANSHIANZHUANG-XIECHENGQUAN

Hong Kong 2025-01-15 14:22

Resolved

Continuous two-hour high transaction fees.

From 12 PM to 2 PM on December 11, 2024, the transaction fees fluctuated severely. A 200-pip swing prevented me from hedging my positions, resulting in my account being liquidated.

Chetan 7522

India 2025-01-15 10:22

Resolved

It has been 10 days now.

It has been 10 days now. I have not received my payment yet, neither is there any reply from their side, nor is any action being the ok.Please check. Due to technical issue, I have not received my payment till now. After that, I have received the withdrawal amount, but where is this payment stuck? I am still unable to find out.

BUSHI

Hong Kong 2025-01-13 16:19

Resolved

Unable to withdraw funds

The platform claims that withdrawals are possible, but after normal manual trading, it does not allow withdrawals and even deducts all funds.

Ahmad Lawan Salisu

Nigeria 2025-01-10 18:22

Resolved

I completely with deposit

I completely with deposit but I don't see my money on my broker I contacting the HFM COMPANY about my money still HFM COMPANY not received my money on my account and my broker I have the receipt of transaction

heli

Hong Kong 2025-01-10 13:52

Resolved

Withdrawal was not credited

Withdrawal was not credited, account manager was not responding. It has been over a week and the funds have not been received.

FX1310644457

Hong Kong 2025-01-10 10:22

Resolved

Unable to withdraw funds, platform deducted profits, principal is withhold.

Heard from a friend that XM had a good trading environment and secure funds, but they didn't allow for profit and even held onto the principal.

FX1146323905

Hong Kong 2025-01-10 10:22

Resolved

Profits were deducted without any reason, and I did not engage in any arbitrage activities.

Profits were deducted without any reason, and I did not engage in any arbitrage activities.

JIMOFANFAN

Hong Kong 2025-01-08 00:44

Resolved

EightCap does not withdraw

EightCap does not withdraw for client. There is no UnionPay Option. Fraud platform.

HENGXING323

Hong Kong 2025-01-05 14:22

Resolved

Account 2004373 has a profit of $468, but cannot withdraw funds.

Account 2004373, after depositing $1000 and making a profit of $468.8, the platform refuses to withdraw funds for various reasons.

JIULING

Hong Kong 2025-01-05 14:22

Resolved

Withdrawal of $4000 has not been credited.

Is the high ranking of tmgm all fake? I have been waiting for my withdrawal but it hasn't arrived yet. It has been dragging on for several days. Other platforms can process it within the same day, but with mt4, the money is deducted quickly, it's just that it never arrives.

FX2958245755

Hong Kong 2025-01-05 14:22

Resolved

Winning money is not allowed to be withdrawn.

I've only been on this platform for two months. I lost $1000 at the beginning, then deposited another $2000. Now that I'm making profits, they won't let me withdraw and claim that I've violated various rules.

AYIXINZHUBAOHUISHOUHUANGJIN-15935216647

Hong Kong 2025-01-05 11:22

Resolved

A scam platform cannot withdraw funds

A scam platform cannot withdraw funds, requesting withdrawal

.

Hong Kong 2025-01-03 14:22

Resolved

Forced Liquidation of a Normally Placed Order

Forced Liquidation of a Normally Placed Order

FX1580563242

Hong Kong 2025-01-03 13:52

Resolved

Withdrawals made with illegal funds led to legal freezing, with no resolution provided.

On September 26, 2024, the withdrawal was made using illegal funds, resulting in my bank card being legally frozen. The issue has not been resolved, and other funds in the card are also inaccessible. There have been constant delays, and it is impossible to contact relevant personnel. This platform is extremely reprehensible!