Breaking News: HiltonMetaFX CEO Wissam Quaterani Speaks About Unannounced Maintenance

In the fast-paced world of Forex trading, transparency and communication are crucial elements for maintaining trust between a broker and its traders. HiltonMetaFX, a Forex Trading Broker, has recently been at the center of conversations regarding its unannounced system maintenance. This sudden decision has not only startled its traders but has also led to speculations and questions circulating on various platforms such as the web, social media, and YouTube, all wondering about the integrity of the broker's practices.

In an attempt to provide some clarity, the company showcased an exclusive video interview with its CEO, Wissam Quaterani, intending to elucidate the reasons behind this unexpected system maintenance and offer insights into the significant updates that followed.

In the video, Wissam Quaterani begins by expressing gratitude for the support the company has received. He then draws attention to the 'milestones' the company has achieved, surpassing their initial expectations. However, he acknowledges that this growth has not been without its share of challenges. Quaterani mentions issues they faced in their system, particularly when handling vast numbers of transactions, such as discrepancies in withdrawal amounts and problems with their API.

Reiterating the company's dedication to its traders, Quaterani highlights the improvements they've been making and informs their users that a more robust system will be in place in the upcoming 15 days. He assures the traders that the company is on a growth trajectory and will continue to work diligently to ensure the smooth functioning of the system.

Below is the full statement of the video.

“Good evening, everyone. Hope all you guys are good. It's Wissam Quaterani. First of all, guys, I want to thank you, all of you, for your support. It's been great. It's been huge. The project hitting many milestones. We're doing great. Everything went far beyond what we expected and That what got us into some issue in our system Like when you know when you see a system like crashing or doing some issues Then you know that it's been doing more than like very very very very big and more than expected we expected the huge numbers, but you were there for us you were big and We did great the project was good we've been distributing like the last months in August from 1 to 22 we had withdrawals for 8 million plus and there was the issue the issue was some people were withdrawing there was like people getting more people getting double people getting less so beyond there we stop the system there was issues with the API as I said for the huge number of people that were active after that we had to stop the system and after we stopped we've been developing a lot of things we took your your advices, you were there for us since day one and you're gonna still be there for us and now we're doing a lot a lot a lot a lot more improvements with the projects with the system it's gonna be better than ever, till now we've been improving a lot and this will take us around 15 days I know I'm very sure you will be there you saw how good it is and I saw your support and how much you're passionate about it and the project has been really great and and the company is big like we never did anything and we failed. We've been doing great since I came since I've been the CEO before and after that and whatever happens we will always be on the top and our projects will always they will never disappoint anyone and I'm very sure very sure that everything everything we took your suggestions and we took your support and we're working on it I just need you guys as always as you always been supporting us to support us at this stage 15 days is nothing, profits are there, money is there, and money takes time and good projects always takes time, but we are on the right path.”

“As long as we are working right, we are improving, and we are taking suggestions from you guys, we are never going to stop, we are going to get bigger and bigger and bigger. And the money that you did and the withdrawals that you have been doing and that we've been from the system taking like it's a we want stop there and it won't it will go beyond there now that the eight million is nothing for us like we want you guys we want to be always together we want you guys to make money to get bigger and the project is gonna go to the moon to the moon guys I hope you always support us. You're always gonna be there for us. Everything gonna be great. Our team is working on it.”

“We're giving everything, working 24 seven on it. 15 days is gonna be it. You're gonna have a huge system. Like we'll take all of you and more, and times four, times 10, times 100. Like it's gonna be million people activate active on the system at the same time the system will take it and withdrawals are gonna be there however whatever the money is whatever no matter how big it is that's it guys I hope you are like with you always gonna be there for us your support your passion about the projects that what is most important thing for us. That's what the most important and See you again We're gonna make it and it's gonna be great. And that's a word from me Thank you guys Have a good evening and see you later.”

However, while the CEO's message aims to alleviate concerns, the abruptness of the unannounced maintenance underscores the need for improved communication between brokers and their traders. The Forex trading world operates on slim margins and high volatility, and any disturbances, especially those not communicated beforehand, can harm the trust built over time.

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Conclusion

The recent events surrounding HiltonMetaFX remind us of the delicate balance between technological advancements and transparent communication in the world of Forex trading. While it's commendable for brokers to work on enhancing their systems and ensuring the best experience for their users, open communication lines remain an invaluable asset. It remains to be seen how HiltonMetaFX's traders respond in the aftermath of this event and whether the broker's efforts to improve its platform will rebuild the trust it might have unintentionally shaken.

To remain informed on this and other Forex-related updates, consider checking the WikiFX App, available for download here: https://www.wikifx.com/en/download.html.