Building Expertise, Serving Globally | CWG Markets Enhances Service Capability through Professional

CWG Markets has recently taken another significant step in building its global professional service system. Its South African office successfully hosted a professional training course focused on legal and compliance topics, marking a new phase in the company's global capability enhancement. This training, which covered customer protection, compliance standards, risk management, and regional financial regulatory frameworks, provided a systematic learning experience and practical exercises tailored to the local policy environment and international regulatory guidelines. It aimed to ensure that the frontline team always maintains compliance, safety, and transparency in service across different market environments.

This training is a key component of CWG Markets global professional training system, covering:

• Legal and Compliance Practices

• Standardized User Service Processes

• AI Trading Strategies and Technology Applications

• Market Analysis Tools and Practical Guidance

Headquartered in London, CWG Markets has branches in more than 10 global financial centers, including Singapore, Kuala Lumpur, Taipei, Ho Chi Minh City, Bangkok, Dubai, Nigeria, South Africa, Mexico, and more. Local offices regularly conduct training sessions that are closely aligned with market trends, customer demands, and regulatory changes, creating a service model that combines global unity with local adaptability. The company provides:

• 24/7 professional support across time zones

• Fast-response local service teams

• Consistent product experience and customer protection standards

CWG Markets is not just a trading platform; it is a strategic market partner offering a full range of trading products, including CFDs, forex, precious metals, energy, stocks, cryptocurrencies, and indices. With the support of its training programs, the team is able to provide AI strategy guidance, MT5 platform training, access to award-winning social trading communities, and structured courses through the "CWG Trading Academy."

The company ensures the safety of customer assets through a rigorous compliance training system, including segregated customer funds storage and regulation, transparent and reliable trade execution (which won the "Best Trade Execution" award), and comprehensive risk management under multiple national regulatory frameworks.

In terms of its expansion into the African market, CWG Markets recently participated in the FMAS:25 Africa Financial Summit, discussing future collaboration opportunities with banks, fintech companies, and payment institutions from Africa and around the world. With the dual drive of training and summits, the company is accelerating the localization of its services in Africa, including launching local language support, exclusive market analysis, providing online education and practical training, and strengthening local payment gateway partnerships.

CWG Markets has always believed that excellent customer service comes from continuous professional refinement and improvement. Through systematic training, technological innovation, and a global integrated network, the company is committed to providing global traders with secure, professional, and in-depth trading support.