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Traders Expose Major Flaws in Moomoo’s Operations: Payout Issues, Poor Support & More

WikiFX | 2025-10-09 18:46

Abstract:Is receiving payouts from Moomoo, a Malaysia-based forex broker, becoming virtually impossible? Have you faced account lockups while raising payout queries with the broker? Does the customer service team fail to understand your queries and give you general replies? Have you witnessed the forced liquidation of your Moomoo forex trading account? These indicate a potential forex investment scam. In this article, we have exposed the broker through various trader reviews. Take a look!

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Is receiving payouts from Moomoo, a Malaysia-based forex broker, becoming virtually impossible? Have you faced account lockups while raising payout queries with the broker? Does the customer service team fail to understand your queries and give you general replies? Have you witnessed the forced liquidation of your Moomoo forex trading account? These indicate a potential forex investment scam. In this article, we have exposed the broker through various trader reviews. Take a look!

Major Forex Trading Complaints Against Moomoo

Payout Issues

The broker constantly prevents traders from receiving payouts and shuts their trading accounts. As the trader inquires about it, the broker gives absurd reasons for denials. A trader has pointed out this issue while sharing Moomoo reviews online.

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Forced Liquidation of Forex Trading Account

Recently, one trader saw a forced liquidation of his several positions, including 8 RGTI shares and part of his ADBE eagle options strategy. It even led to the loss of unrealized profits. Here is the screenshot explaining the problem faced by the trader due to forced liquidation.

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Poor Customer Service Worsens Traders‘ Experience

The broker’s customer service department fails to understand the queries raised by traders. Giving general replies and not understanding the context of the questions irritates traders the most when they contact customer support officials. The lack of financial knowledge has been highlighted by a trader through this review.

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Moomoo Review by WikiFX - Score, Regulation Status & More

The WikiFX teams review of Moomoo is in line with the trading complaints raised by traders. Considering the complaints, the team gave the Singapore-regulated forex broker a score of 2.27 out of 10.

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Related broker

Regulated
Moomoo
Company name:Moomoo Securities Malaysia Sdn. Bhd.
Score
3.02
Website:https://www.moomoo.com/my
2-5 years | Regulated in Singapore | Retail Forex License | MT5 Full License
Score
3.02

Read more

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The trading environment does not seem that rosy for traders at Grand Capital, a Seychelles-based forex broker. Traders’ requests for withdrawals are alleged to be in the review process for months, making them frustrated and helpless. Despite meeting the guidelines, traders find it hard to withdraw funds, as suggested by their complaints online. What’s also troubling traders are long processing times concerning Grand Capital withdrawals. In this Grand Capital review segment, we have shared some complaints for you to look at. Read on!

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