24 markets.com Review 2026: Is This Forex Broker Safe?

24 markets.com is a forex broker established in 2022, with a WikiFX Score of 5.38. Its regulatory profile is mixed: the broker is shown with a South Africa FSCA-regulated record, but it also has an unverified FSCA entry and one regulatory disclosure from Spains CNMV in 2024. This combination means traders should review the license details carefully before depositing funds.

Pros and Cons of 24 markets.com

• ✅ Listed with a South Africa FSCA-regulated record under FIGTREE CAPITAL (PTY) LTD
• ✅ Uses the MT5 trading platform
• ✅ Offers three account types: Platinum, Gold, and Silver
• ✅ Allows EA trading, hedging, and scalping according to the account data
• ❌ Another South Africa FSCA record under DEDA CAPITAL MARKETS (PTY) LTD is marked as unverified
• ❌ One regulatory disclosure was recorded in 2024
• ❌ Spains CNMV issued an unauthorized-company warning related to the website and DEDA CAPITAL MARKETS (PTY) LTD
• ❌ User complaints describe pressure to deposit more funds, account restrictions, fee disputes, and unpaid profit concerns

24 markets.com Regulation and License Safety

24 markets.com has a regulatory profile that cannot be assessed as straightforward. The provided data shows both a regulated FSCA record and an unverified FSCA record. In addition, a CNMV disclosure from Spain raises a serious concern because it states that the related entity was not authorized to provide restricted investment services and activities.

South Africa FSCA License: FIGTREE CAPITAL (PTY) LTD

One listed regulator is the South Africa Financial Sector Conduct Authority, shown as South Africa FSCA. The organization name is FIGTREE CAPITAL (PTY) LTD, with regulation number 51524. Its status is marked as “regulated.”

A regulated license can add a level of oversight and accountability, but traders should still confirm whether the licensed entity, trading brand, website, and account-opening process are connected in a clear and verifiable way.

South Africa FSCA Record: DEDA CAPITAL MARKETS (PTY) LTD

A second South Africa FSCA entry appears under DEDA CAPITAL MARKETS (PTY) LTD, with regulation number 50640. However, its status is marked as “unverified.”

This matters because an unverified status weakens confidence in the brokers regulatory clarity. Traders should not rely on the existence of a regulator name alone; the exact entity, license number, and website relationship should be checked before making any payment.

Spain CNMV Regulatory Disclosure

The provided data includes one regulatory disclosure from Spains CNMV dated 2024-04-08. The disclosure category is “unauthorized.” According to the disclosure content, CNMV warned that https://24markets.com, 24markets, and DEDA CAPITAL MARKETS (PTY) LTD were not authorized to provide investment services and activities restricted under the relevant securities market and investment services law.

This is a material risk signal. Even though 24 markets.com has a regulated FSCA record in the data, the CNMV warning means traders should approach the broker with caution and verify current regulatory certificates before opening or funding an account.

Real User Feedback and Complaints

The user feedback available in the provided cases is negative and focuses mainly on deposit pressure, account restrictions, bonus conditions, fees, and unpaid profit claims.

One user reported opening an account and depositing approximately $45,000 over multiple transactions. The user said they received frequent calls encouraging them to take positions and hold trades. They also claimed they were advised that their equity could improve and that they could recover losses, which led to further deposits. The complaint further states that the user felt strong pressure to add more funds and later faced bonus-related conditions and account restrictions that prevented free trading or recovery of deposited funds.

A second complaint described 24 markets.com as a scam broker and alleged that fees were charged without a valid reason. The user also claimed that if bonuses were present in the account, profits would not be paid out.

These cases do not prove every trader will have the same experience, but they are relevant risk indicators because they involve funding behavior, trading restrictions, and withdrawal-related concerns.

24 markets.com Forex Trading Conditions and Fees

24 markets.com provides three account types and uses MT5 as its trading platform. The available account data includes entry conditions, but does not provide maximum leverage or main spread figures.

Account Types

The broker lists three account options:

• Platinum account with an entry condition of $50.000
• Gold account with an entry condition of $25.000
• Silver account with an entry condition of $5.000

The account data also indicates that hedging, scalping, and EA trading are allowed across the listed account types. Cryptocurrency trading is not shown as available.

Leverage

The provided broker data does not list a maximum leverage level. This is an important missing detail because leverage directly affects risk exposure. Traders should request full written trading conditions before opening an account.

Spreads

Main spread figures are not provided in the available account data. Because spreads and other trading costs can materially affect profitability, traders should avoid relying on general claims and should confirm the exact pricing schedule before funding.

Platforms

24 markets.com uses the MT5 trading platform. The platform data describes MT5 as highly customizable, multilingual, and equipped with good search functions and clear fee reports. Traders can access trading through the 24 markets.com login connected with MT5 access.

However, the software notes also state that safer login features such as two-step login and biometric authentication are missing. The provided summary further says support is not listed for iOS, Android, Windows, MacOS, Web, or other applications, which may limit platform accessibility depending on the traders device.

Customer Support

The customer service data shows support in English through phone, email, WhatsApp, and several social channels. Listed contact methods include +27 101 577 500, support@24markets.com, WhatsApp 447827398835, X, Facebook, Instagram, and LinkedIn. The provided summary notes that users may receive relevant answers, although waiting times may be long.

Final Verdict

This review of 24 markets.com finds a broker with both positive and negative indicators. On the positive side, it has a WikiFX Score of 5.38, an FSCA-regulated record, MT5 platform support, and multiple account types. On the negative side, the broker also has an unverified FSCA entry, a CNMV unauthorized-company warning from Spain, and user complaints involving pressure to deposit more funds, bonus-related restrictions, fee disputes, and unpaid profit claims.

Overall, 24 markets.com should be treated as a higher-caution broker rather than a clearly low-risk option. Traders should verify the exact licensed entity, confirm all fees and withdrawal rules in writing, and avoid depositing funds based only on phone guidance or bonus offers.

To stay safe and view the latest regulatory certificates, check 24 markets.com on the WikiFX App.