It felt like I was constantly chasing my tail. Different customer support staff gave me conflicting information. One said I could have two accounts, another said only one, and yet another claimed my existing MT4 account (which I knew was active) was just a demo! It took multiple emails and even then, some staff didn't bother reviewing the previous communication, leaving me to explain the situation from scratch every time.
It felt like I was constantly chasing my tail. Different customer support staff gave me conflicting information. One said I could have two accounts, another said only one, and yet another claimed my existing MT4 account (which I knew was active) was just a demo! It took multiple emails and even then, some staff didn't bother reviewing the previous communication, leaving me to explain the situation from scratch every time.
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