2023-10-18 11:21
China
The platform refused my withdrawal due to insufficient trading volume.
[objetivo]
Exness Exness
[asunto]

Incapacidad de retiro

[requerimiento]

Retiro

[monto]

$45,000(USD)

[tiempo]

31Día2hora

2023-11-18 14:15
Hong Kong, China Hong Kong, China
2023-10-19 13:49
Chipre

Responder

Estimado cliente, con respecto a su problema, puede enviar la información detallada al servicio de atención al cliente las 24 horas de la plataforma, o enviar un correo electrónico al servicio de atención al cliente oficial, support@exness.com (asegúrese de que la dirección de correo electrónico sea correcta) con su correo electrónico registrado en nuestra plataforma. Si se comunicó con nosotros antes, aún así responda por correo electrónico o comuníquese con el servicio de atención al cliente en línea las 24 horas para obtener ayuda. Gracias.

2023-10-18 15:10
Hong Kong, China Hong Kong, China

Contactar con Bróker

2023-10-18 14:02
Hong Kong, China Hong Kong, China

Verificado

2023-10-18 11:21
Hong Kong, China Hong Kong, China

iniciar mediación

I deposited 70,000 US dollars through USDT from September to October 2003. During this period, the transaction was not smooth and the loss reached 55,000 US dollars. After I successfully withdrew $10,000 on October 12, the platform refused my withdrawal due to insufficient trading volume. Subsequently, I conducted day trading multiple times as required by the platform, and set the withdrawal amount to 100 US dollars, but was still rejected by the platform. I asked the online customer service how much trading volume is required to withdraw money. The customer service staff said they could not give a specific trading volume. Exness has set overbearing terms to deny users withdrawals, which seriously harms the freedom of traders, and users have expressed strong anger. This approach will lead a large number of users to leave.

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