GFSResponder

2024-12-30 11:52

Hong Kong

Responder

Dear Valued Customer, Thank you for contacting us and providing feedback regarding your recent withdrawal issue. We appreciate your feedback and would like to clarify the situation. Due to recent changes in market regulations and compliance requirements, we have completely suspended USDT deposits, withdrawals, and related services. This decision was made to ensure platform compliance and the security of user assets and is not targeted at any specific user or intended to create obstacles. Following the discontinuation of USDT services, we clearly notified all users through platform announcements and other channels that direct USDT withdrawals are no longer supported. However, we understand that some customers prefer to withdraw in USDT. To accommodate these users, we have partnered with a third-party provider to offer an alternative exchange service. This service operates as follows: Upon withdrawal, the platform converts your funds to your local fiat currency (e.g., MYR) at the current exchange rate. The third-party provider then converts the fiat currency to USDT and transfers it to your designated account. Due to market fluctuations and third-party fees, the final amount received may differ slightly from the market exchange rate at the time of the initial conversion. In your case, the fluctuations in the USDT market and the third-party provider's fees resulted in a less-than-ideal withdrawal experience, for which we sincerely apologize. Please understand that the exchange rate differences and fees in this process are determined by the external market; the platform itself does not charge any additional fees or hidden deductions. We recommend that you use supported fiat currencies or other major cryptocurrencies for future withdrawals to avoid unnecessary exchange rate differences and additional fees. We are continuously working to optimize our service processes to provide you with a more convenient and high-quality trading experience. If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team. We are always here to help. Thank you again for your understanding and support! Sincerely, The GFS Customer Service Team

jpn225iniciar mediación

2024-12-24 18:19

Malasia

iniciar mediación

[d83d][de21]¡Nunca confíes en esta plataforma de estafa! ¡Es extremadamente deshonesta y engañosa! Deposité utilizando USDT TRC20 y cuando intenté retirar, inicialmente afirmaron que habría una tarifa del 1%, la cual acepté a regañadientes. Sin embargo, de repente desactivaron los retiros de USDT y me obligaron a utilizar otras tasas de cambio de moneda, ¡que tenían una diferencia escandalosa e inaceptable del 7.6% con respecto a la tasa de mercado! Incluso cuando insistí en retirar en USDT, los costos ocultos aún representaban una sorprendente discrepancia del 5% en la tasa. ¡Esta plataforma claramente está robando a los usuarios con cargos ocultos y prácticas poco éticas! Su servicio y experiencia son más que repugnantes, y me han dejado furioso. ¡Manténganse alejados de esta plataforma de estafa y adviertan a otros que eviten caer en su trampa![d83d][de21][d83d][de21][d83d][de21][d83d][de21] Aquí está la evidencia: Deposité 10,000 USD utilizando USDT TRC20. Al momento del retiro, me quedaban 7,048.83 USD, que se convirtieron a MYR a una tasa de 29,464.11. ¡La tasa de cambio ese día fue de 4.524, lo que resultó en una diferencia del 7.6%!