I had traded with JustMarkets before with smaller amounts and everything was fine. So I trusted them with a bigger deposit of $10,000 via crypto. I grew the account to $107,000 in legitimate trading.
The moment I submitted a withdrawal request in September 2024, they immediately blocked my account with no warning and no explanation.
For weeks they kept asking for documents. Binance statements — rejected. Screen recordings — rejected. Selfie with ID — rejected. Every time I sent exactly what they asked for, they rejected it and asked for something else. It never ended.
Then 26 days after blocking my account, they accused me of fraud. No specific act mentioned. No evidence provided. Ever.
They returned my $10,000 deposit but kept my $97,000 in profits.
I formally complained and their official response was: the company reserves the right not to disclose internal details or evidence.
So they accuse me of fraud but will not show a single piece of evidence — not to me, not to the regulator.
I had traded with JustMarkets before with smaller amounts and everything was fine. So I trusted them with a bigger deposit of $10,000 via crypto. I grew the account to $107,000 in legitimate trading. The moment I submitted a withdrawal request in September 2024, they immediately blocked my account with no warning and no explanation. For weeks they kept asking for documents. Binance statements — rejected. Screen recordings — rejected. Selfie with ID — rejected. Every time I sent exactly what they asked for, they rejected it and asked for something else. It never ended. Then 26 days after blocking my account, they accused me of fraud. No specific act mentioned. No evidence provided. Ever. They returned my $10,000 deposit but kept my $97,000 in profits. I formally complained and their official response was: the company reserves the right not to disclose internal details or evidence. So they accuse me of fraud but will not show a single piece of evidence — not to me, not to the regulator.
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