Knowing I have access to 24/7 live support just a tap away gives me huge peace of mind when trading on-the-go using this broker. Any time I've got questions or run into a hick-up, the assistance is right there. Just last month for example, I was trying to make a withdrawal while traveling for work and hit a small snag. A quick request through the in-app video chat later, and a friendly support rep had me sorted out within minutes. Whether it's user-error on my part or an issue with app functionality, it's incredibly reassuring to have expert help readily available at all hours.
Knowing I have access to 24/7 live support just a tap away gives me huge peace of mind when trading on-the-go using this broker. Any time I've got questions or run into a hick-up, the assistance is right there. Just last month for example, I was trying to make a withdrawal while traveling for work and hit a small snag. A quick request through the in-app video chat later, and a friendly support rep had me sorted out within minutes. Whether it's user-error on my part or an issue with app functionality, it's incredibly reassuring to have expert help readily available at all hours.
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