Their Algorithmic Trading Platform, intended to be a high point, turned out to be a low one. It was not user-friendly and, in fact, it was impossible for me to execute any sort of trade on this platform.
When I contacted their customer support for much-needed assistance on how to navigate around the platform, I was met with a response that was far poor. The customer service team seemed to be unaware and uninformed about the platform they were supposed to be supporting, which only worsened my trading experience.
Their Algorithmic Trading Platform, intended to be a high point, turned out to be a low one. It was not user-friendly and, in fact, it was impossible for me to execute any sort of trade on this platform. When I contacted their customer support for much-needed assistance on how to navigate around the platform, I was met with a response that was far poor. The customer service team seemed to be unaware and uninformed about the platform they were supposed to be supporting, which only worsened my trading experience.
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