The platform is comprehensive and provides a varied assortment of financial and insurance products. However, I have been faced with significant concern regarding the level of customer service provided to me. The response times have been longer than what I typically expect and the resolution of issues has been slow. Additionally, I have encountered instances when the information provided to me was less than precise, contributing to an overall feeling of unease with the platform. So while I appreciate their broad range of services, I'm uncertain if I can confidently recommend others to use Manulife without improvements in these areas.
The platform is comprehensive and provides a varied assortment of financial and insurance products. However, I have been faced with significant concern regarding the level of customer service provided to me. The response times have been longer than what I typically expect and the resolution of issues has been slow. Additionally, I have encountered instances when the information provided to me was less than precise, contributing to an overall feeling of unease with the platform. So while I appreciate their broad range of services, I'm uncertain if I can confidently recommend others to use Manulife without improvements in these areas.
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