Made a bad trade and my stop loss got whacked way outta nowhere due to low market liquidity. Totally my fault, but I figured I'd reach out to BlazeMarkets just in case. Guess what? They went above and beyond! Forwarded my case to the liquidity providers, sure, but then...they actually reimbursed my account for the difference! Basically put it back to where my stop loss SHOULD have been, not where it got all crazy. I mean, I totally deserved the loss based on the trade, but Gaman stepped up in a HUGE way.
Made a bad trade and my stop loss got whacked way outta nowhere due to low market liquidity. Totally my fault, but I figured I'd reach out to BlazeMarkets just in case. Guess what? They went above and beyond! Forwarded my case to the liquidity providers, sure, but then...they actually reimbursed my account for the difference! Basically put it back to where my stop loss SHOULD have been, not where it got all crazy. I mean, I totally deserved the loss based on the trade, but Gaman stepped up in a HUGE way.
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