The Bank of Yokohama,Ltd

General Information

Established in 1920, The Bank of Yokohama,Ltd. is a broker based in Japan, engaging in providing investors with various financial products and services.

Main Business

l Securities services

l Leasing and factoring services

l Consulting business, conducting surveys researches, and other information services

l Investment Trust Management Business

l Investment in, and Financing to, small and medium-sized enterprises

l Residential-loan-guarantee services

l Back office services

l Credit card services

Products

l Internet banking

l Hamagin app

l Yokohama bank card, Hama Pay, etc.

l Pension / iDeCo (Individual Defined Contribution Pension)

l Club Anchor / Severance pay

l Inheritance / asset succession

l Public bonds / government bonds

Forex

Yokohama sells and purchases 10 types of foreign currency in cash. The types of foreign currency cash sold and purchased at each store are as follows:

l North America: American dollar, Canadian Dollar

l Asia: Chinese yuan, Korean won, Hong Kong dollar, Singapore dollar

l Oceania: Australian dollar

l Europe: Euro, British pound, Swiss franc

Yokohama does not accept foreign currency exchange transactions for corporations or sole proprietors who do not have a savings account with it. Yokohama does not handle coins.

Fees

The handling fee will be charged for remittances denominated in yen and remittances denominated in foreign currencies (same currency) from foreign currency deposits. In terms of foreign remittance fee (destination remittance: when the customer makes a remittance), the handling fee for remittance denominated in domestic and foreign currencies is for free, while the handling fee for foreign remittance as well as domestic non-resident yen remittance is 0.05% of the remittance amount (minimum 2,500 yen).

Customer Support

If clients have any questions or concerns, please call at 0120-188-824 for consultation. The support team is available 9:00-17:00 every day except public holidays.