I previously requested a withdrawal, but it was stuck on a "data error." The Malaysian customer service representative said, "Your account data is corrupted, and you'll need to pay a NT$40,000 repair fee. You'll be able to withdraw your funds within 24 hours of the repair." They also said, "The repair fee will be credited to your account along with your withdrawal, effectively freeing you from spending any money!" I believed them and transferred NT$40,000, which I was saving for my parents' medical treatment. However, after the repair, I waited three days, and my withdrawal was still stuck! I contacted customer service, and they said, "After the data is repaired, we still have to wait for the system to synchronize, which will take another five days." After another five days, still no payment, I sent another message, only to find I'd been blocked! The official complaint portal was also closed!
I previously requested a withdrawal, but it was stuck on a "data error." The Malaysian customer service representative said, "Your account data is corrupted, and you'll need to pay a NT$40,000 repair fee. You'll be able to withdraw your funds within 24 hours of the repair." They also said, "The repair fee will be credited to your account along with your withdrawal, effectively freeing you from spending any money!" I believed them and transferred NT$40,000, which I was saving for my parents' medical treatment. However, after the repair, I waited three days, and my withdrawal was still stuck! I contacted customer service, and they said, "After the data is repaired, we still have to wait for the system to synchronize, which will take another five days." After another five days, still no payment, I sent another message, only to find I'd been blocked! The official complaint portal was also closed!
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