2023-10-18 11:21
China
The platform refused my withdrawal due to insufficient trading volume.
[Obyek]
Exness Exness
[Isu]

Tidak Dapat Menarik Dana

[Kebutuhan]

Penarikan

[Jumlah]

$45,000(USD)

[Waktu]

31day2Jam

2023-11-18 14:15
Hong Kong Hong Kong
2023-10-19 13:49
Siprus

Balas

Pelanggan yang terhormat, sehubungan dengan masalah Anda, Anda dapat mengirimkan informasi rinci ke platform layanan pelanggan 24 jam, atau mengirim email ke layanan pelanggan resmi, support@exness.com (pastikan alamat email yang benar) dengan email Anda yang terdaftar di platform kami. Jika Anda menghubungi kami sebelumnya, harap tetap membalas melalui email atau menghubungi layanan pelanggan online 24 jam untuk mendapatkan bantuan. Terima kasih.

2023-10-18 15:10
Hong Kong Hong Kong

Hubungi Broker

2023-10-18 14:02
Hong Kong Hong Kong

Verified

2023-10-18 11:21
Hong Kong Hong Kong

Mulai Mediasi

I deposited 70,000 US dollars through USDT from September to October 2003. During this period, the transaction was not smooth and the loss reached 55,000 US dollars. After I successfully withdrew $10,000 on October 12, the platform refused my withdrawal due to insufficient trading volume. Subsequently, I conducted day trading multiple times as required by the platform, and set the withdrawal amount to 100 US dollars, but was still rejected by the platform. I asked the online customer service how much trading volume is required to withdraw money. The customer service staff said they could not give a specific trading volume. Exness has set overbearing terms to deny users withdrawals, which seriously harms the freedom of traders, and users have expressed strong anger. This approach will lead a large number of users to leave.

Pernyataan:

1. Konten di atas hanya mewakili pembela hak itu sendiri, dan tidak mewakili posisi perlindungan hak platform WikiFX
2. Tanpa otorisasi, pencetakan ulang apa pun dilarang dalam platform ini, dan pelanggar akan bertanggung jawab secara hukum