ExnessBalas

2023-10-31 10:25

Siprus

Balas

Pelanggan yang terhormat, sehubungan dengan masalah Anda, Anda dapat mengirimkan informasi rinci ke platform layanan pelanggan 24 jam, atau mengirim email ke layanan pelanggan resmi, support@exness.com (pastikan alamat email yang benar) dengan email Anda yang terdaftar di platform kami. Jika Anda menghubungi kami sebelumnya, harap tetap membalas melalui email atau menghubungi layanan pelanggan online 24 jam untuk mendapatkan bantuan. Terima kasih.

QING5138Mulai Mediasi

2023-10-27 11:00

Hong Kong

Mulai Mediasi

My trading account number is 19055780. This list was made by me at 4:47 am on October 19, 2023, Beijing time. As of 4:58, the XAU/USD price is suspended. My trading accounts are all premium accounts and enjoy interest-free treatment. However, at 5:00 in the morning, the platform suddenly changed my account to a standard account, causing inventory fees to be incurred in my account. I do not accept the platform's approach. EX is a large platform and I hope it will handle it as appropriate. Thanks!