GFSBalas

2024-12-30 11:52

Hong Kong

Balas

Dear Valued Customer, Thank you for contacting us and providing feedback regarding your recent withdrawal issue. We appreciate your feedback and would like to clarify the situation. Due to recent changes in market regulations and compliance requirements, we have completely suspended USDT deposits, withdrawals, and related services. This decision was made to ensure platform compliance and the security of user assets and is not targeted at any specific user or intended to create obstacles. Following the discontinuation of USDT services, we clearly notified all users through platform announcements and other channels that direct USDT withdrawals are no longer supported. However, we understand that some customers prefer to withdraw in USDT. To accommodate these users, we have partnered with a third-party provider to offer an alternative exchange service. This service operates as follows: Upon withdrawal, the platform converts your funds to your local fiat currency (e.g., MYR) at the current exchange rate. The third-party provider then converts the fiat currency to USDT and transfers it to your designated account. Due to market fluctuations and third-party fees, the final amount received may differ slightly from the market exchange rate at the time of the initial conversion. In your case, the fluctuations in the USDT market and the third-party provider's fees resulted in a less-than-ideal withdrawal experience, for which we sincerely apologize. Please understand that the exchange rate differences and fees in this process are determined by the external market; the platform itself does not charge any additional fees or hidden deductions. We recommend that you use supported fiat currencies or other major cryptocurrencies for future withdrawals to avoid unnecessary exchange rate differences and additional fees. We are continuously working to optimize our service processes to provide you with a more convenient and high-quality trading experience. If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team. We are always here to help. Thank you again for your understanding and support! Sincerely, The GFS Customer Service Team

jpn225Mulai Mediasi

2024-12-24 18:19

Malaysia

Mulai Mediasi

[d83d][de21]Jangan pernah percaya pada platform penipuan ini! Sangat tidak jujur dan curang! Saya melakukan deposit menggunakan USDT TRC20, dan ketika saya mencoba untuk menarik dana, mereka awalnya mengklaim akan ada biaya 1%, yang akhirnya saya terima dengan enggan. Namun, tiba-tiba mereka menonaktifkan penarikan USDT dan memaksa saya menggunakan kurs pertukaran mata uang lain, yang memiliki perbedaan 7,6% yang mencengangkan dan tidak dapat diterima dari kurs pasar! Bahkan ketika saya bersikeras untuk menarik dalam USDT, biaya tersembunyi masih menghasilkan selisih kurs yang mengejutkan sebesar 5%! Platform ini jelas merampok pengguna dengan biaya tersembunyi dan praktik yang tidak etis! Layanan dan pengalaman mereka sangat menjijikkan, dan mereka membuat saya marah. Jauhkan diri dari platform penipuan ini dan beri tahu orang lain untuk menghindari jatuh ke perangkap mereka![d83d][de21][d83d][de21][d83d][de21][d83d][de21] Berikut adalah buktinya: Saya melakukan deposit 10.000 USD menggunakan USDT TRC20. Pada saat penarikan, saya memiliki sisa 7.048,83 USD, yang dikonversi menjadi MYR sebesar 29.464,11. Kurs pertukaran pada hari itu adalah 4,524, menghasilkan perbedaan sebesar 7,6%!