Hello FPA members,
I am raising a serious issue with ThinkMarkets, a CFD brokerage regulated under FCA (UK), ASIC (Australia), CySEC (Cyprus),
Withdrawal Request ID: 12D82
Method: Crypto
Date Submitted: 15/08/2025 at 08:56
Status: Still pending after more than 5 days
Here are the key issues:
I provided all requested recordings, yet the withdrawal remains unprocessed.
Whenever I contact support via live chat, I’m told the issue has been “forwarded to finance.”
The finance team is completely unresponsive – I have sent countless emails to finance@thinkmarkets.com and received no reply.
My account manager (Rivash Gudar) is also not communicating with me at all.
This is not even about profits – my capital is not being addressed.
This lack of transparency and refusal to process withdrawals raises serious compliance concerns under FCA client money rules (CASS) and equivalent obligations with ASIC, CySEC.
Hello FPA members, I am raising a serious issue with ThinkMarkets, a CFD brokerage regulated under FCA (UK), ASIC (Australia), CySEC (Cyprus), Withdrawal Request ID: 12D82 Method: Crypto Date Submitted: 15/08/2025 at 08:56 Status: Still pending after more than 5 days Here are the key issues: I provided all requested recordings, yet the withdrawal remains unprocessed. Whenever I contact support via live chat, I’m told the issue has been “forwarded to finance.” The finance team is completely unresponsive – I have sent countless emails to finance@thinkmarkets.com and received no reply. My account manager (Rivash Gudar) is also not communicating with me at all. This is not even about profits – my capital is not being addressed. This lack of transparency and refusal to process withdrawals raises serious compliance concerns under FCA client money rules (CASS) and equivalent obligations with ASIC, CySEC.
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