NXG MARKETS

I am writing to formally raise my concern regarding the refusal of my withdrawal request. I have been informed that my Relationship Manager has left the organization, and this has been cited as the reason for the delay. Please note that the departure of an employee should not affect a clients right to access their funds. As a customer, I expect my withdrawal request to be processed promptly and without unnecessary obstacles. I kindly request: - Immediate clarification on the status of my withdrawal. - A clear timeline for when the funds will be released. - The contact details of the new representative assigned to my account. Failure to address this matter urgently will leave me with no option but to escalate the issue to the relevant regulatory authorities. I trust you will treat this request with the seriousness it deserves and provide a resolution at the earliest. nxg market is scamer broker and the owner name is lalit mata who is scamming more clients and his employee

- Broker: NXG Markets Limited - License: Mwali International Services Authority - Withdrawal Amount: [302$+1698$ total 2000$] Also I am sharing all my account screenshot and communication with broker. This delay violates fair trading practices and raises serious concerns about compliance with regulatory obligations. I request immediate resolution within 7 business days. If unresolved, I will escalate this matter to the Mwali International Services Authority and other relevant bodies.