In November 2022, I made a stock trade on this platform. After closing the position, I had 60,000 yuan in principal remaining in my account. I took a screenshot and saved the balance. This year, I wanted to withdraw the money for my child's tuition, but when I logged into my account, I saw only 20,000 yuan! I contacted customer service, and they said, "The system has retrieved data from 2022 to date and shows that you've withdrawn 40,000 yuan, so your balance is fine." I confronted them with a screenshot of my 2022 balance and my bank statements, but the customer service staff insisted, "You photoshopped the screenshot, and the platform's data is correct." They even threatened, "If you continue to complain, I'll freeze the remaining 20,000 yuan under the 'malicious questioning of data' label."
In November 2022, I made a stock trade on this platform. After closing the position, I had 60,000 yuan in principal remaining in my account. I took a screenshot and saved the balance. This year, I wanted to withdraw the money for my child's tuition, but when I logged into my account, I saw only 20,000 yuan! I contacted customer service, and they said, "The system has retrieved data from 2022 to date and shows that you've withdrawn 40,000 yuan, so your balance is fine." I confronted them with a screenshot of my 2022 balance and my bank statements, but the customer service staff insisted, "You photoshopped the screenshot, and the platform's data is correct." They even threatened, "If you continue to complain, I'll freeze the remaining 20,000 yuan under the 'malicious questioning of data' label."
日本語に翻訳応答
コメントします
今週中もっとも多く投稿された
STARTRADER
XM
EC markets
UITFX
RYOEX
Vantage
VT Markets
RADEX MARKETS
Exness
FlipTrade Group