New-age brokers tend to hide pertinent information or not be transparent about their trading conditions and costs. I prefer Fidelity because from the inception I knew what I should expect from a cost point of view. After all, all the information is easy to find on their website and my account manager is always addressing ways to help me cut costs and essentially be more profitable.

I've raised a withdrawal request on the 10th and approved on the 13th Oct but till now I've yet to receive the withdrawal which only takes a couple of minutes on the usual blockchain.

Watch out for what seems to be a clone scam platform. It's like walking on thin ice.