I had assumed, being an offshore broker and all, they'd offer some super competitive spreads. But in fact, it quite the opposite. Take EUR/USD, the most liquid pair, right? You'd expect a decent spread of around 1-2 pips. But here I was staring at the screen that read 4 pips, twice than what I was hoping for.
And their customer service? Very unprofessional, mate
One time, I had an issue where my trade got stuck. So, I ring them up and what do I get? Some generic response about 'system updates' and 'technical glitches'. No proper explanation or reassurance. Felt like talking to a robot, you know?
After just two days of trading there, I'd had enough. Luckily, I managed to pull out my funds in time. Not the best experience for a trader, to be honest. Talk about a reality check!
I had assumed, being an offshore broker and all, they'd offer some super competitive spreads. But in fact, it quite the opposite. Take EUR/USD, the most liquid pair, right? You'd expect a decent spread of around 1-2 pips. But here I was staring at the screen that read 4 pips, twice than what I was hoping for. And their customer service? Very unprofessional, mate One time, I had an issue where my trade got stuck. So, I ring them up and what do I get? Some generic response about 'system updates' and 'technical glitches'. No proper explanation or reassurance. Felt like talking to a robot, you know? After just two days of trading there, I'd had enough. Luckily, I managed to pull out my funds in time. Not the best experience for a trader, to be honest. Talk about a reality check!
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