I was scalping GBP/JPY, riding a volatile wave with precise stop-loss orders. Suddenly, the platform froze. When it thawed, my stop-loss was gone, replaced with a massive losing position. Apparently, their phantom fills even extend to stop-loss orders, ensuring you lose big when the market turns against you.
I contacted their "customer service," which felt more like a comedy sketch. The robotic responses and complete lack of understanding were insulting. It was clear they had no intention of helping, just milking me for every penny.
I was scalping GBP/JPY, riding a volatile wave with precise stop-loss orders. Suddenly, the platform froze. When it thawed, my stop-loss was gone, replaced with a massive losing position. Apparently, their phantom fills even extend to stop-loss orders, ensuring you lose big when the market turns against you. I contacted their "customer service," which felt more like a comedy sketch. The robotic responses and complete lack of understanding were insulting. It was clear they had no intention of helping, just milking me for every penny.
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