I had one extremely helpful and experienced team member help me with how it works I think his name is Marc he is my account manager.

While the $100 no deposit bonus was a great start, withdrawing profits was a hassle. Support response times were slow and unhelpful when issues arose.

Appreciate unlike the first deposit, there has been a lot of improvement which is quite commendable. Keep it up.

Starting with the positives, let's talk about trading platform performance. It's pretty solid, not gonna lie. But, every rose has its thorns, right? With EPFX, the glaring one for me is their customer service. To put in a polite term, it's 'lackadaisical'. Had an issue with a transaction once and getting a helpful, timely response was like pulling teeth. Their withdrawal speed too can be a bit like a marathon, not a sprint. Keeping fingers crossed and just waiting for my withdrawal was not the most pleasant experience.

My user experience felt like navigating through a very 'user-unfriendly' maze. The platform often reminded me of my grandmother's old computer - outdated and sluggish. The trade execution time was slower than a snail race and let me tell you, in the world of forex, time is money! Don’t even get me started on their customer service. Their responsiveness was equivalent to a stone's! Each time I ran into issues, they conveniently went into hibernation mode.

Their dedication to accepting your losses is commendable, but their reluctance to see you profit is evident. They accuse me of bonus *****, which never occurred, and assume to confiscate your funds.

I've been trying to withdraw from EPFX for a week now. I've submitted detailed information to the same deposit bank three times, but all attempts have failed. I've emailed the support team and chatted with them, but no one has responded to the reasons behind the withdrawal failures.