Closing trades before hitting stop-loss? Never seen such a trend anywhere. Worse than hunting stop-loss!! Even after proving them wrong, they're never ready to refund!

I haven't had much interaction with my account manager at AMB, and it's become apparent that reaching them is quite challenging. I understand that I might not be the easiest person to get hold of, but I expected more communication methods than just relying on email. It would be beneficial for AMB to diversify their channels, making it easier for clients to connect with their account managers.