On September 5, 2025, I invested $600 using cryptocurrency through Fx Lift and was awarded a $240 bonus. As a result of my transactions, a total of $2636 accumulated in my account. After deducting the bonus, I attempted to withdraw the remaining $2250. However, after a four-day hold, I was informed, without any explanation, that I could only withdraw $1883. Even though I didn't even have $300 in bonus funds in my account, a $752 bonus deduction was applied, and approximately $400 of my earnings were not paid to me due to the bonus. Reaching live support was nearly impossible; with only one employee, they were available every 2-3 days. My email requests were responded to within three days, at the earliest, with no explanation provided. My account number is 11215841. I did not sign any contracts, bonus terms, or additional documents, and I was not informed of the deduction in advance. I demand that all of my earnings be paid to me and a detailed explanation be made on this matter.
On September 5, 2025, I invested $600 using cryptocurrency through Fx Lift and was awarded a $240 bonus. As a result of my transactions, a total of $2636 accumulated in my account. After deducting the bonus, I attempted to withdraw the remaining $2250. However, after a four-day hold, I was informed, without any explanation, that I could only withdraw $1883. Even though I didn't even have $300 in bonus funds in my account, a $752 bonus deduction was applied, and approximately $400 of my earnings were not paid to me due to the bonus. Reaching live support was nearly impossible; with only one employee, they were available every 2-3 days. My email requests were responded to within three days, at the earliest, with no explanation provided. My account number is 11215841. I did not sign any contracts, bonus terms, or additional documents, and I was not informed of the deduction in advance. I demand that all of my earnings be paid to me and a detailed explanation be made on this matter.
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