What's even more concerning is the apparent lack of understanding from the call center staff regarding both the issue at hand and accessing customer accounts. Adding to the frustration, the phone lines kept disconnecting. It's disheartening—I had to resort to emailing them for assistance.
What's even more concerning is the apparent lack of understanding from the call center staff regarding both the issue at hand and accessing customer accounts. Adding to the frustration, the phone lines kept disconnecting. It's disheartening—I had to resort to emailing them for assistance.
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