When the US non-farm payroll data was released, the platform's market data was delayed by over 10 seconds, completely screwing me! At the time, the price of gold had already skyrocketed by 8 points in the international market, but Valetax's market remained at the original price. I placed a buy order based on the listed price, but by the time it was executed, the price had already risen by 12 points, instantly costing me $600. Customer service said, "Data source delays are normal." Normal? Other platforms only have a delay of 1-2 seconds at most. Valetax was deliberately misleading users with delayed data! Even worse, when I asked for compensation, customer service blocked my messages and refused to even respond. Platforms like this that use fake market conditions to scam users should be shut down by regulators!
When the US non-farm payroll data was released, the platform's market data was delayed by over 10 seconds, completely screwing me! At the time, the price of gold had already skyrocketed by 8 points in the international market, but Valetax's market remained at the original price. I placed a buy order based on the listed price, but by the time it was executed, the price had already risen by 12 points, instantly costing me $600. Customer service said, "Data source delays are normal." Normal? Other platforms only have a delay of 1-2 seconds at most. Valetax was deliberately misleading users with delayed data! Even worse, when I asked for compensation, customer service blocked my messages and refused to even respond. Platforms like this that use fake market conditions to scam users should be shut down by regulators!
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