I recently encountered a system error on the MasterTrade forex trading platform. When I attempted to reach out to their support team, it took me 30 minutes to get through on the phone. I provided screenshots of the issue (consistent quoting at a certain price while the actual price was changing). Despite creating a ticket, they promised a response within 1-2 days but took a whole week to reply. To my disappointment, they didn't even bother to review the screenshots and instead shifted the blame onto me.
I recently encountered a system error on the MasterTrade forex trading platform. When I attempted to reach out to their support team, it took me 30 minutes to get through on the phone. I provided screenshots of the issue (consistent quoting at a certain price while the actual price was changing). Despite creating a ticket, they promised a response within 1-2 days but took a whole week to reply. To my disappointment, they didn't even bother to review the screenshots and instead shifted the blame onto me.
Dịch sang tiếng việt namTrả lời
Tôi muốn bình luận
Bình luận nhiều nhất trong tuần
Giraffe Markets
XM
Envi FX
PGM
Exness
24ForexMarket
IronWave Capital
RVE TRADING
OEXN
Warren Bowie & Smith