Their platform are so beginner friendly and the support is too good

Execution transparency and fairness are commendable, but the platform sometimes lags. It sometimes takes a while to load charts.

Every thing is well , but some times the range of spread get increase more than average spread and even today my trade trailing sl got hitted before its really reach that level that was so hurting.

my account was verified and I have been trading well and good but today I just logged into my account and see that my account is showing unverified I don’t understand how this things works how can a fully verified account be unverified all of a sudden seems the don’t want to give my withdrawals

I had a sell position on XAUUSD for 8.00 Lots at the price of 2682.80 I have waited for this trade like 40-45 minutes till the Asian markets opened and the price started to drop and as soon as it crossed my entry price I put a SL at 2682.69 to protect my position. Once I have closed the trade modification the position was already closed even when the candle kept dropping and it reached my desired TP at 2674.5. I have contacted their support for almost a month till I got an answer on this matter yet they claim that when the SL was placed the price came back up to 2682.69 then it dropped again, recently I had a free time to check this out on MT5 strategy tester to check specifically how the candles formed, yet the candle never retraced to my SL and the price it stayed at for a few milliseconds was around 2682.61-2682.63 then it continued dropping. I checked this time stamp with multiple brokers that I trade with yet the price never came back to my SL during that duration.

I opened a buy stop order at price 42870 for US30. It was triggered at 42991, a massive 121 points difference! Even more ridiculous is that my order then TP at 42964.1! This is the first time I've seen such a ridiculous trade execution and I've tried numerous brokers. When I bring this up for them to check, their compliance provided the standard reply of slippage due to high market volatility or news release and won't compensate me.

Earlier today, my trade was stopped out at a price that NEVER even existed on the chart. I checked different timeframes, and there was no candle or wick that reached my stop-loss level, yet somehow, my trade got closed. This is a clear sign of artificial price movements, which is unacceptable for a broker claiming to offer fair execution. On top of that, I had set my risk to $1.5, but when my trade was stopped out, I was charged a $2.3 loss instead. That’s almost 50% more than what I expected. Either they widened the spread at execution, or they’re manipulating trade outcomes in their favor. Either way, it’s shady.

I ensured all trades were closed after five minutes, but the broker transferred all my funds from my account to their own, citing vague "system issues." I have tried reaching out to the customer support in different ways but it’s not fruitful at all the are not responding to any of my emails or chats I don’t know what to do again

The Have refused to release my funds, anything i requested for a withdrawal the only send me a mail about Elaborating can’t i withdraw my own money.. what is really happening I have been trying to contact support the are also not responding

It has been over 1.5 months, and I have not received any updates or my funds. My account now shows a zero balance, and they are completely unresponsive Even after admitting their mistake this is very bad