I've been using MyBtcFx for a few months now and it's been smooth sailing. The customer support team is super helpful and always gets back to me in a timely manner, which is a breath of fresh air compared to some of the other brokers out there. Plus, the trading platform is a breeze to use - even for a newbie like me. I really appreciate the fact that they offer a wide range of cryptocurrencies to trade, which is perfect for diversifying my portfolio.

Unfortunately, my experience with MyBtcFx has been less than ideal. The customer support team is slow to respond and not very helpful. I have found the trading platform to be quite slow and clunky, which has made trading a bit of a chore. I've also experienced some issues with orders not being executed properly, which has caused me to miss out on some potentially profitable trades. Besides, I have also found the trading fees to be quite high compared to other platforms I've used in the past.

Firstly, the minimum deposit required to start trading is quite high, which can be off-putting for some traders. Additionally, I found that order processing was often delayed, and there were instances of significant slippage. These issues can lead to significant losses, particularly for those with smaller accounts. Overall, I would say that Mybitchain needs to improve in these areas if they want to provide a more positive trading experience for their clients.