I withdrew my money on the 12th of last month, and even though everything was confirmed and approved, I still haven't gotten my money. They asked for proof of everything, and I sent it all to them. A few weeks later, they sent me an email saying that my problem was solved.

I've been using Swan Bullion for a few months now and I'm very happy with their services. Its prices are pretty fair and acceptable, and I have recommended it to many brokers.

The website's speed is painfully slow. I mean, it's like watching paint dry. And don't get me started on the crashes—it's like they happen more often than not, especially when you're trying to withdraw funds.