Please stay away from UGM Securities this scammer! I've been scammed out of nearly $6,000 and their customer service doesn't respond to my messages at all. I have tried many rights protection methods and failed. I just hope no new victims emerge.

Initial transactions were fine, but when I tried to withdraw money, it took two weeks with no progress. Normally, it should happen within 30 minutes to 1 hour. Despite reaching out to customer support, my withdrawal wasn't processed until I paid an international remittance certification fee. I had to file a complaint with financial recovery.tech, and their assistance led to a refund.