I don’t mind with new account open with swap charging but at least u told me before i trade with your broker please don’t inform after things happened. As u promise ,trade swap free with no limitation, if there are limitation please list down for us as a client to know before we started to trade it will be fair for us not deduct afterwards , this is not tally with what u have promised before we started to trade . Since u mentioned ‘outweighed’ which mean u have limitation on swap free trading position please list down
like other broker does for clients to know and understand (like hfm does they mentioned currency only get swap free when u hold not more than 14days) before we start trading ,not deduct when u feel it is outweighed, this is empty promise and irresponsible at all. Then, they ask account manager to contact me and ask me to give up complaining because it is useless they won’t pay back the money they have deducted from my account for their own reason ,i feel so disappointed on you cxm direct broker .
I don’t mind with new account open with swap charging but at least u told me before i trade with your broker please don’t inform after things happened. As u promise ,trade swap free with no limitation, if there are limitation please list down for us as a client to know before we started to trade it will be fair for us not deduct afterwards , this is not tally with what u have promised before we started to trade . Since u mentioned ‘outweighed’ which mean u have limitation on swap free trading position please list down like other broker does for clients to know and understand (like hfm does they mentioned currency only get swap free when u hold not more than 14days) before we start trading ,not deduct when u feel it is outweighed, this is empty promise and irresponsible at all. Then, they ask account manager to contact me and ask me to give up complaining because it is useless they won’t pay back the money they have deducted from my account for their own reason ,i feel so disappointed on you cxm direct broker .
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