I went to the Commbank Jakarta branch around 9 am on May 20, 2023, after accidentally transferring funds to an incorrect Westpac account. An employee named James was exceptionally professional and dependable. He quickly addressed my concerns and delivered outstanding service. I would highly recommend this bank and its staff with a five-star rating. 👍👍👍

I have been using CommBank for a while now and I must say, it's a great banking service. The online banking platform is user-friendly and makes it easy for me to manage my finances from anywhere. Their customer service is also perfect, I have had to contact them a few times and they have always been very helpful and quick to resolve any issues I have had.

I have to say I'm a bit frustrated with the slow response in resolving issues. Recently, I've been experiencing frequent unexpected shutdowns of my MT4, which is quite inconvenient, especially when it comes to withdrawals. Hoping for quicker solutions and smoother transactions in the future.