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普通交易者
超过1年
我在格伦外汇的账户里面还剩余98000多美金。不知道什么原因直接清零了。请平台给我一个解释，归还我的资金
我在格伦外汇的账户里面还剩余98000多美金。不知道什么原因直接清零了。请平台给我一个解释，归还我的资金
翻译成简体中文
2026-06-25 17:06
FX2324403150
0-3个月
I submitted a withdrawal request of 458 USDT (approximately USD 463) on 9 June 2026.
After the withdrawal remained pending, I filed a formal complaint. On 12 June 2026, I received written confirmation from the Compliance Department stating that FXT had been instructed to return the funds as a full and final settlement of my complaint.
However, despite that confirmation, the withdrawal remains unresolved.
Since then, I have received repeated responses stating that the withdrawal is under review, being processed, or undergoing internal consultations. Support later acknowledged that the withdrawal had taken longer than expected and informed me that the case had been escalated for priority handling.
My concern is not only the delay itself, but also the lack of transparency and the absence of a clear completion timeline.
This review reflects my personal experience and documented correspondence regarding my withdrawal request.
I submitted a withdrawal request of 458 USDT (approximately USD 463) on 9 June 2026.
After the withdrawal remained pending, I filed a formal complaint. On 12 June 2026, I received written confirmation from the Compliance Department stating that FXT had been instructed to return the funds as a full and final settlement of my complaint.
However, despite that confirmation, the withdrawal remains unresolved.
Since then, I have received repeated responses stating that the withdrawal is under review, being processed, or undergoing internal consultations. Support later acknowledged that the withdrawal had taken longer than expected and informed me that the case had been escalated for priority handling.
My concern is not only the delay itself, but also the lack of transparency and the absence of a clear completion timeline.
This review reflects my personal experience and documented correspondence regarding my withdrawal request.
翻译成简体中文
2026-06-23 12:26
