Hello95566補充資料

2023-10-19 17:59

中國香港

補充資料

The customer service acted in a bad manner, and they say that it is normal to expand the spreads maliciously. Please compensate for my loss.

Exness回復

2023-10-19 13:49

塞浦路斯

回復

Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24 hours online customer service for help. Thank you.

Hello95566補充資料

2023-10-18 11:07

中國香港

補充資料

The normal price spread will not lead to a liquidation. At present, I make a profit of 400 dollars.

Hello95566開始調解

2023-10-18 11:03

中國香港

開始調解

账户重仓开空单，最高价位42.6，ex的先锋账户，点差一般125，爆仓的时候点差拉到400+并且在爆仓瞬间，点差回落！恶意扩大点差导致爆仓！没爆仓我现在可以盈利几百刀！