2024-07-18 22:14
越南 越南
使用客戶帳戶的交易平台的IB導致帳戶被清算。
[調解對象]
利惠集團 利惠集團
[調解問題]

誘導欺詐

[調解要求]

賠償

[調解金額]

$7,000(USD)

[調解時間]

42天20小時

2024-08-30 18:26
越南 越南
2024-07-31 18:25
馬紹爾群島

回復

After reviewing the situation, we found that there appears to be a discrepancy between the agreement made by the client and the IB. While the IB has made efforts to provide trading advice, it seems that the outcomes were not as expected, resulting in financial losses for the client. We have asked the IB to fulfill all promises made to the client and address any issues. Please be assured that we take such matters seriously and will take appropriate action if the IB fails to deliver the agreed-upon services. To ensure client protection and satisfaction, we will closely monitor the IB’s performance and address any shortcomings. Client trust and satisfaction are of utmost importance to us, and we are committed to resolving this issue to client full satisfaction. Thank you for your patience and understanding. If you have any further concerns or need additional assistance, please do not hesitate to contact us. Email : support@lirunex.com

2024-07-19 20:09
中國香港 中國香港

聯繫經紀人

2024-07-19 17:14
中國香港 中國香港

審核通過

2024-07-18 22:14
越南 越南

開始調解

該交易所客戶的介紹經紀(IB)表示將承擔責任,但未能履行承諾。

聲明:

1、以上內容僅代表調解者本人,不代表天眼平台調解立場
2、未經授權,本平台案例禁止任何轉載,違者將被追究法律責任