I am opening this thread to document an unresolved withdrawal with IUX Markets and to ask whether other traders are currently experiencing the same pattern.
For full transparency: I still have an active balance with IUX beyond this withdrawal. I am posting this publicly because six days of identical template replies, with no progression of any kind, is no longer something a private email exchange can resolve.
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**The Specific Pattern**
Every email I have sent to support@iux.com over the past six days has returned the same template line — 'We are currently reviewing your case.' Each reply is missing all of the following:
- No ticket progression or change of status
- No compliance officer name or direct point of contact
- No estimated completion date
- No specific reason for the delay
- No request for additional documents
- No reference to any regulatory or compliance trigger
I am opening this thread to document an unresolved withdrawal with IUX Markets and to ask whether other traders are currently experiencing the same pattern. For full transparency: I still have an active balance with IUX beyond this withdrawal. I am posting this publicly because six days of identical template replies, with no progression of any kind, is no longer something a private email exchange can resolve. --- **The Specific Pattern** Every email I have sent to support@iux.com over the past six days has returned the same template line — 'We are currently reviewing your case.' Each reply is missing all of the following: - No ticket progression or change of status - No compliance officer name or direct point of contact - No estimated completion date - No specific reason for the delay - No request for additional documents - No reference to any regulatory or compliance trigger
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