2023-12-26 15:48
越南 越南
故意嚴重價格滑落
[調解對象]
Exness Exness
[調解問題]

滑點嚴重

[調解要求]

賠償

[調解金額]

$700(USD)

[調解時間]

16天4小時

2024-01-11 20:09
越南 越南
2024-01-10 08:17
越南 越南

補充資料

They just replied me like this and I received a lot of similar emails. and waited a very long time

2024-01-10 08:12
越南 越南

補充資料

I sent very detailed information about my account to the 24h support team. And send an email to support@exness.com Not supported at all. Just told me to wait and got no other answer. The problem is that the broker's price slippage blew up my account and I want compensation. Vietnam's support team works irresponsibly. They just answer to get over it. At the same time but each exchange has a different price, I have full evidence

2024-01-10 08:03
越南 越南

補充資料

Tôi đã gửi thông tin rất chi tiết về tài khoản của tôi cho nhóm hỗ trợ 24h . Và email đến support@exness.com Đều không được hỗ trợ . Chỉ nói tôi đợi và không thấy câu trả lời nào khác . Vấn đề là sàn làm giá cháy tài khoản của tôi và tôi muốn được đền bù số tiền tôi bị cháy .

2024-01-09 16:10
塞浦路斯

回復

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

2023-12-26 18:12
越南 越南

補充資料

tôi muốn được đền bù khoản thiệt hại do sàn gian lận

2023-12-27 12:43
香港 香港

聯繫經紀人

2023-12-27 11:24
香港 香港

審核通過

2023-12-26 15:48
越南 越南

開始調解

故意價格滑點太嚴重,導致投資者燒掉帳戶。雖然其他交易所波動很小。但現在的價格已經瘋了:))我要怎麼拿回我的錢?兩層樓對比圖

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