FX4121481037
2020-06-24 22:52
China
I couldn’t pend orders times.
[Object] 
ATFX
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$100(USD)
[Time]
47day21hour
FX4121481037Resolved
2020-08-11 20:23 
Hong Kong China
Hong Kong ChinaATFXReply
2020-07-02 16:58
United Kingdom
Reply
It is because the customer has doubts about the failure of the pending order. After checking, we learned that the customer has misunderstood the asked prices and bid prices at the time of the closing. The platform was under normal execution. We have also actively communicated with the customer to solve the issue. The customer has no further query results for us. Thanks again for your feedback. Thank you.
WikiFX Overseas Customer ServiceContact Broker
2020-06-28 13:07 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2020-06-28 10:11 Hong Kong China
Hong Kong ChinaVerified
FX4121481037Start Mediation
2020-06-24 22:52 Hong Kong China
Hong Kong ChinaStart Mediation
I couldn’t pend orders on crude oil. It was still unavailable several hours later.
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