2020-12-19 07:55
Philippines Philippines
High handling fee and spread
[Mediating Parties]
Exness Exness
[Issue]

Others

[Requirement]

Withdrawal

[Settlement Amount]

¥201(CNY)

[Time]

46 day 6 hour

2021-02-03 14:18
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2021-01-04 14:11
Cyprus

Reply

Exness adopts floating spreads, and all spread fluctuations in our products strictly follow and reflect the current market conditions. During non-peak hours, products of major currency pairs provide stable spreads which have relatively smaller or even no fluctuations.

2020-12-21 12:33
Hong Kong China Hong Kong China

Contact Broker

2020-12-21 10:33
Hong Kong China Hong Kong China

Verified

2020-12-19 07:55
Philippines Philippines

Start Mediation

190¥ is needed for 0.3 lots for spread. The customer service said the spread could be greatly widened at night and asked me to trade during the day

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