SUIMUCHASHOU
2021-12-03 20:54
China
Bad customer service
[Object] 
FOREX.com
[Issue]
Others
[Requirement]
2020031827311524118
[Amount]
$500(USD)
[Time]
36day20hour
SUIMUCHASHOUResolved
2022-01-09 17:14 
Hong Kong China
Hong Kong ChinaFOREX.comReply
2021-12-10 16:56
United States
Reply
Please contact your account manager through the official email or WeChat account at FOREX.com.FOREX.com
WikiFX Overseas Customer ServiceContact Broker
2021-12-06 13:26 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2021-12-06 11:03 Hong Kong China
Hong Kong ChinaVerified
SUIMUCHASHOUStart Mediation
2021-12-03 20:54 Hong Kong China
Hong Kong ChinaStart Mediation
The customer service is bad which casuing the reward is not received. I told them that I made a deposit during the event. They say that I did not scan the QR code, but the customer service never say that I must scan the QR code and resulting in no transaction rewards.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
